Owned and operated by:
Official Member of The San Diego Convention and Visitors Bureau
Official Member of The San Diego Professional Tour Guide Association
Official Member of The San Diego Chamber of Commerce
Frequently Asked Questions:
Gaslamp Segway is a division of Another Side of San Diego Tours LLC. All rights reserved. © 2008
Gaslamp
Segway
Tours that glide!
What is your cancellation and reservation rescheduling policy?
We allow our guests to cancel or reschedule up to 7 days in advance of their tour. There are no refunds within 7 days. We are not in the business of taking our guests money without providing a service, however if it is within the 7 day period the likelyhood of us securing a new reservation in that time slot is extremely diminished. So please try your best to secure your space and keep your reservations with us.
Do I have to purchase tickets in advance?
Tickets must be purchased in advance as tours usually sell out. To maximize your chances of getting the day, time, and number of tickets you prefer, please book well in advance. Tickets can only be purchased with Cash, Visa, MasterCard or Amex at our office or over the phone.
What happens if it rains?
The tours are held rain or shine. We ask that you dress appropriately for the day's weather conditions. We do have rain ponchos available for free at the meeting location in the case of rain.
What if these tour times do not work for me?
Please click on the "Contact this seller" link to see if we can accommodate other times.
How old must I be to take a Segway tour?
All gliders must be at least 12 years of age to participate in the tour. Gliders 12 years to 15 years must have a parent present to sign a waiver and participate in the tour with them. Gliders 16-17 years must have a parent present to sign a waiver, but their parent's participation in the tour is optional. Gliders 18 years and above do not need parental consent to participate in the tour.
What about taking children on the tour?
We love children. Unfortunately, children under the age of 12 are not allowed on the tour.
Is the tour appropriate for pregnant women?
Due to safety concerns, the tour is not appropriate for pregnant women.
What are the weight constraints to ride a Segway?
All gliders must be above 100 lbs and below 250 lbs in order to ride a Segway with us.
What is a Segway?
The Segway® i2 is the first of its kind-self-balancing personal transportation designed to go anywhere you go. See all of San Diego's parks, streets, and attractions while enjoying a ride like nothing you've ever experienced. Try one today and you too will discover the Segway smile!
Is it hard to ride a Segway? What if I've never ridden a Segway before?
The Segway requires no special skills (it takes care of the balancing-on-two-wheels part) and virtually anyone can use one, as long as you can stand on two feet for an extended period of time. In addition to the ingenious technology, all of our tours include a thorough safety and gliding training course given by one of our certified Segway instructors prior to departure.
How fast do the Segways go?
The Segways have different levels of operation. The beginner level will limit the Segway to a maximum of 6 miles per hour. The intermediate level will limit the Segway to a maximum of 9 miles per hour. During the training session, everyone will start on the beginner level. Once everyone is comfortable, we will move up to the intermediate level for the duration of the tour.
How safe is the Segway i2?
The utmost care and research has gone into ensuring that the Segway i2 is safe. The Segway i2's balancing technology is truly revolutionary and provides an exceptional riding experience. The Segway i2 has redundant systems and sophisticated alerts built into its design, and many thousands of hours of use have demonstrated that the Segway i2 is safe when used appropriately. It is important that Segway i2 riders understand their responsibility to ride safely. Proper skill level and understanding of the Segway i2 prevents injuries caused by loss of control or misuse.
What Segway model will we be using?
We use the model i2 for our tours.
Does this tour have anything to offer a native San Diegan?
Definitely! Many of our attendees live right here in San Diego and come to learn more about the neighborhoods and the city in which they live. It's a new and unique way to see the sites with which they may already be familiar, and it's also a treat for locals to bring their out-of-town guests to enjoy.
How much time of the tour is actually spent on a Segway?
You will spend the first half an hour doing a training session with your certified guide. The next hour and a half will be spent on the Segway touring the sights of San Diego!
Are restrooms available?
Yes, restrooms are available at the meeting location. Unfortunately, we will not be able to make additional restroom stops during the tour, as our time is limited and we want you to visit as many San Diego landmarks as possible.
Are cameras allowed on the tour?
Yes, cameras are allowed on the tour. We ask that you do not take photos while on the Segway; your guide will gladly take pictures of you and your group with your camera in front of the spectacular San Diego landmarks of your tour.
May I bring my dog on the tour?
We love pets! Unfortunately, pets of any kind are not allowed on this tour.
Can I store my personal items on the Segway?
We have the ability to transport necessary items like cameras and medications. However, we advise you to keep your personal items to a minimum as our storage capacity is VERY limited.
Can I buy food or drinks along the way? What about souvenirs?
Our tour is structured so that we can visit many San Diego landmarks in the allotted time. This leaves very little time for any other stops. We recommend you eat after the tour, as you can only bring necessary items on the Segway. If you are interested in an after-tour meal, one is available to you for purchase when you purchase your tickets.
What are the meal options like?
You have the option to purchase a meal combo while booking your tickets. At the end of the Segway tour, you may enjoy your meal from the restaurant Calaco Grill, a new and upcoming taco bar very close to the meeting location. If you purchase a meal, you will have your choice of over 40 different taco combos, including 2 tacos, rice, beans, chips and salsa, and either soda or beer. The price of $20 includes gratuities so all you need to do is enjoy the delicious taste!
Are the tours conducted in English only?
No, our tours can be conducted in English, Spanish, and Italian. However, if we cannot find a translator for the speaking portion of the tour, our guests will still enjoy the experience of riding a Segway and seeing San Diego’s landmarks.
What kind of souvenirs are available for purchase?
Upon purchasing your tickets you have the option to purchase a souvenir T-shirt and Helmet Mohawks. T-shirts are American Apparel, 100% cotton, and were made in the USA. They have the "Another Side of San Diego" logo on them, and are offered in unisex sizes small, medium, large, or extra large at $20 apiece. Helmet Mohawks attach to your helmet with suction cups, are multicolored plastic, and cost $25 apiece.
Is there parking nearby the tour meeting point?
Yes, there is parking located near the meeting point. Specific parking details are included in the meeting location directions after purchasing ticket(s).
Do I have to sign a waiver?
All Segway riders must sign a liability waiver before participating. Riders ages 12 to 17 must have a parent or guardian sign for them.
Are gift certificates available?
Yes, gift certificates are available for all of our tours. To learn more about purchasing a gift certificate, please click on the "Contact this seller" link.
Do you offer private/corporate/business events?
Yes. Segway Experience of San Diego offers private events. We can accommodate a variety of special requests. Please use the "Contact this seller" link to inquire further.
Can I rent a Segway through the Another Side of San Diego Tours?
We only offer individual rentals to clients that have taken our tour at least one time. We will also take corporate or private rental inquiries directly. If you are interested in such rental opportunities, please click the "Contact this Seller" link.
